International freight forwarding companies act as intermediaries between shippers and various transportation services. Their main work includes:

Arranging transportation: Coordinating sea, air, land, or multimodal transport to move goods from origin to destination.

Handling documentation: Preparing and processing shipping documents like bills of lading, customs declarations, and certificates.

Customs clearance: Assisting with customs procedures to ensure goods comply with import/export regulations.

Warehousing and logistics: Managing storage, packaging, and distribution of goods as needed.

Tracking and communication: Monitoring shipments and keeping clients updated on their status.

Negotiating rates: Securing favorable transportation prices with carriers on behalf of clients.

Risk management: Advising on insurance options and addressing issues like delays or damage during transit.