Teleplan is a leading global provider of After Sales Services to the IT and Telecommunications industry, and its customers. With its world-class, repair, services and reverse logistics and warranty management, it offers full service solutions through integrated processes designed to fulfil and enhance service level commitments for IT and Telecommunications hardware. The company was established as a private company in 1983 and floated in 1998 at the Frankfurt Stock Exchange, since then it has enjoyed rapid growth through both acquisition and sustained organic development.

In 2002 the company had total Service Revenue of EUR 302 million, excluding Pass Through. The amount of Pass Through business was EUR 242 million.
Teleplan is headquartered in Veldhoven, in the Netherlands. With approximately 35 sites and about 6000 employees spread over 3 regions (Americas, EMEA and APAC) Teleplan has a strong global position. In these sites Teleplan offers complex, integrated service solutions, including fulfilment, logistics and multi-commodity repair, with the further option of managing the total outsourcing of all the customers warranty responsibilities. These technological services are provided to the main players in the IT and Telecommunications hardware industry, including OEMS, Integrations and EMS Companies.