Established in 2014, Taixin is one of China's leading application service providers of call centers, systems, communication integration services, cloud computing, and AI voice recognition. The system independently studied and developed by the company has a number of patents and 14 software copyrights. Taixin advocates "Humanized Technology to Help Customers Improve Performance". With customer-centered spirit, it is committed to help enterprises use cloud computing technology and coordinate various business resources as well as improve marketing flow and service flow, so as to improve per capita output value and reshape customer experience.

The company's products and operation services are widely used in the government, communication operators, government affairs, banking, insurance, e-commerce, tourism ticketing, education, training, service outsourcing, healthcare, logistics and retail industries. It has a number of government hotline, call centers and three operators and many other units and enterprises. It is highly recognized by customers and won multiple awards, such as Gold Earphone, Best Public Service Hotline, etc.

Since its development, Taixin Technology has been one of the few leading domestic integration operators with communication integration and system platform research and development, providing customers with one-stop integrated functional solutions.